Zurich Insurance doubles down on AI claims software

Zurich Insurance Group will expand its use of Radar software worldwide, the company said, widening a deal with analytics firm WTW. The software helps insurers handle claims faster by automating parts of the process. WTW, formerly Willis Towers Watson, sells the tool to insurers around the world. The original agreement covered Zurich's operations in one market. The new deal covers Zurich's global business, though the companies did not say how much it is worth or when the rollout will finish. The move fits a broader trend. Insurers are spending more on technology to cut costs and speed up payouts to customers. Zurich is one of Europe's largest insurers. WTW is a global advisory and solutions company listed in the United States.