Uganda CEOs told: Win customers or lose them in one click
Part of composite article Uganda CEOs Told: Win Customers or Lose Them in One Click View full article →
Ugandan business leaders will meet in 2026 to tackle a growing threat: customers who can switch brands instantly and share bad experiences online. The CEO Breakfast 2026 event will focus on making customer service a real strength, not just a goal. For many companies in Uganda, excellent service remains an aspiration rather than a daily practice. The meeting aims to turn that around.