AI Tells Passenger He’s Getting a Refund. It Was All a Hallucination.

A Chinese user’s chat log showing an AI assistant confidently inventing fake flight refund details has sparked a wave of online spoofs. The trend, known as “AI hallucination,” is growing in the country. In the screenshots, the AI provided numerous inaccuracies, including a false refund amount and incorrect policy. Users are now sharing their own examples of AI making up information, highlighting a key flaw in the technology: it can sound certain while being completely wrong.