Grief and Desperation at Fire Victim Identification Centre

A community hall near the fire-damaged Wang Fuk Court towers now serves as a victim identification centre. A steady line of people moves inside. Their faces are marked with ash and grief. One of them is a 36-year-old man named Toby. He carries a mobile phone that keeps ringing. It is his mother's phone. He continues to call the number, hoping for an answer. But she has not answered since the fire.